FAQ

The VflyAI Widget is an advanced AI-powered chatbot interface that seamlessly integrates into your website, providing personalized and timely support to your website visitors. It acts as a digital interactive ambassador, offering human-like assistance and enhancing customer engagement.

The VflyAI Widget utilizes artificial intelligence algorithms to understand and respond to user queries in a conversational manner. It can provide information, answer frequently asked questions, guide visitors through the website, and even perform specific tasks based on its capabilities. The widget learns and improves over time, continuously upgrading its knowledge and understanding.

Absolutely! The VflyAI Widget is highly flexible and can be customized to align with your brand's language, tone, and specific business requirements. You can define the widget's personality, tailor its responses, and provide it with business-specific knowledge to ensure a personalized and consistent user experience.

Integrating the VflyAI Widget is a simple process. We provide a small, easy-to-integrate code that you can place on your website. Detailed integration instructions and support are available to assist you throughout the process. Once integrated, the widget will be up and running, ready to engage with your website visitors.

To make the most out of the VflyAI Widget, consider the following tips: Define clear goals: Identify the specific tasks or functions you want the widget to perform to align with your business objectives. Regularly update knowledge: Keep the widget's knowledge base up to date with the latest information about your products, services, and policies. Monitor and analyze: Utilize the analytics and reporting features provided to track user interactions, identify improvement areas, and refine the widget's performance. Gather user feedback: Encourage visitors to provide feedback on their experience with the VflyAI Widget, allowing you to make necessary adjustments and improvements.

NO.

Yes, we provide customer support to assist you with any queries, concerns, or technical issues you may encounter while using the VflyAI Widget. Our support team is dedicated to ensuring your success and satisfaction with the product.

Our dashboards provide real-time insights into key metrics and performance indicators relevant to your business. You can monitor chatbot usage, customer engagement, conversion rates, customer satisfaction ratings, and more. These metrics help you track the effectiveness of the VflyAI Widget in driving customer support and engagement.

Yes, the dashboards can be customized to align with your specific requirements. You have the flexibility to choose the metrics and data visualization elements that are most important to your business. This customization allows you to focus on the key performance indicators that matter to you and your customers.

Absolutely! The reports generated by the VflyAI Widget offer detailed analytics and insights into customer interactions. You can gain valuable information about user queries, frequently asked questions, popular topics, and user feedback. These insights help you understand customer needs, identify areas for improvement, and make data-driven decisions to enhance the user experience.

Yes, you can export the reports in Excel format for further analysis or sharing with your team members. This feature allows you to collaborate, present findings, and strategize based on the data collected through the VflyAI Widget.

The VflyAI Widget offers integration capabilities with popular reporting tools and analytics platforms. If you already have existing tools in place, our widget can seamlessly integrate with them to provide a consolidated view of your customer support and engagement metrics.